Are your Seasonings certified Organic?
Are your Seasonings certified Organic?
Yes all of our seasonings are Certified USDA Organic by Where Food Comes From Organic (WFCFO)
Are your Seasonings certified Kosher?
Are your Seasonings certified Kosher?
Yes all of our seasonings are Certified Kosher Pareve by Kosher Supervision of Amaerica (KSA)
Are your Seasonings Non-GMO - (Non-Genetically Modified Organism)?
Are your Seasonings Non-GMO - (Non-Genetically Modified Organism)?
Yes.
Are your Seasonings Gluten Free, Allergen Free, Pesticide/Fertilizer Free, Nut Free?
Are your Seasonings Gluten Free, Allergen Free, Pesticide/Fertilizer Free, Nut Free?
Yes. As part of being certified Organic our manufacturing facility complies with many food safety protocols to keep our ingredients safe for consumption including verifying and ensuring the supply chain provides ingredients that are without Gluten, are not known to cause food allergies, are grown and harvested without pesticides and chemical fertilizers, and are produced in a nut free environment to prevent cross contamination.
Do your seasonings contain sugar, if so when doesn't it show up on the nutrition labels?
Do your seasonings contain sugar, if so when doesn't it show up on the nutrition labels?
Yes, four of our seasonings contain a minute amount of sugar to help balance the flavor profile. We use only pure Organic cane sugar and when possible pure Organic cane brown sugar. The following flavors contain Organic sugar: Cocoa Butt'Er, Smoke 'Em If You Got 'Em, Boudreaux T's, and HAAAAAM-Burger. Because there is so little sugar in each serving the FDA does not require it to be listed in the totals on the nutrition label.
Do your Seasonings contain MSG or other chemicals?
Do your Seasonings contain MSG or other chemicals?
We are proud that our seasonings only contain Organic herbs and spices mixed with Sea Salt. We will never add anything artificial to our products. We never add MSG, fillers such corn starch, anti-caking chemicals, or preservatives
Are your Spices Dairy Free?
Are your Spices Dairy Free?
We are certified KSA Pareve which means Kosher and Dairy Free, so YES.
Why isn't there a nutritional facts label on your jars?
Why isn't there a nutritional facts label on your jars?
You can find the nutritional facts label for every product on its product page. The FDA does not require us to add a nutrition label to our products at this time and since our labels are already so small it doesn't make much sense to add a label that essentially states every bottle contains no nutritional value. All ingredients are listed on every label.
I placed an order now what?
I placed an order now what?
You should receive a couple emails, first a receipt for your purchase, next an email when we ship your product which will contain tracking info. Please check your spam/junk folder if you did not receive anything. Your order should arrive soon so start planning what you are going to cook first!
100% Satisfaction Guaranteed - I received my order but for some reason I don't want it, what should I do?
100% Satisfaction Guaranteed - I received my order but for some reason I don't want it, what should I do?
Please email us at support@flavorseed.com and explain why you would like to return your product. We offer a 100% Satisfaction Guarantee (excluding shipping charges) for any and all products that are returned to us. You are responsible for return shipping charges. Once you email us we will provide further instructions to insure you receive your refund or exchange.
I received my order but something broke, please help?
I received my order but something broke, please help?
We want to be perfect all the time, but we are human relying on other humans to deliver our goods to you safely. Sometimes things happen, but we are here to make sure you get what you ordered. Please email us at support@flavorseed.com with a picture of the damaged package and the damaged product. We will send further instructions but please do not throw anything away. Please put the damaged goods off to the side as the carrier may need to come pick it up. We will make things right and you will be cooking with Flavor Seed before you know it.
I subscribed now what?
I subscribed now what?
We offer subscription packages and subscriptions on each of our products and you can choose the frequency in which you receive them automatically (every 1,2,3,4,5,6 months). You can cancel this subscription at any time. To cancel your subscription, log on to your account and once you are logged in you are able to make changes or cancel your subscription at any time. Otherwise, sit back and wait for deliciousness to be delivered to your door on your schedule.
I have a problem that isn't addressed on your website?
I have a problem that isn't addressed on your website?
Please email us at support@flavorseed.com. We are very responsive and can help you in any way possible, just tell us whats going on.